Last Updated: February 7, 2023
Thank you for visiting the official website of World Music Balkans. Your visit to, as well as the use of the World Music Balkans website (hereinafter: Website) is subject to the Terms and Conditions and applicable legal regulations governing this field.
By accessing and using the Website, you accept, without limitations, these Terms and Conditions. If you do not accept these Terms and Conditions without limitation, we kindly ask you to leave this Website.
Access to this Website is subject to the following Terms and Conditions:
Terms and Conditions of Information
All information available on this Website is purely informative and may not be used for commercial purposes or distributed to third parties.
Information published by Foundation EXIT (address: Kisačka 5, 21000 Novi Sad, Serbia; email: [email protected]) on this internet presentation is considered correct and reliable at the moment of its entering. Foundation EXIT can, at any moment, without prior notice, update the existing or add new information on this internet presentation.
Foundation EXIT does not guarantee that the Website will function without interruptions or errors, that the problems will be fixed in a timely manner, or that the Website is compatible with your hardware or software. Information given on this Website should not be interpreted as advice for decision making of any kind. If you have a problem understanding something on this Website while you are using it, please contact us using the Contact Page.
The entire content, i.e.: texts, logos, graphics, images, audio content and other content on the Website (hereinafter: Content), is copyrighted or owned by Foundation EXIT or has been published on the Website with the permission of the owner or authorized right holder. The use of content, except in the manner described in these Terms and Conditions, without the written permission of the content owner is strictly prohibited. Foundation EXIT will protect its copyright, its intellectual property rights and other related rights, as well as other rights, to the fullest extent permitted by law, including prosecution.
You are using this website at your own risk. Foundation EXIT, nor any connected or dependent legal persons or branches, employees or executive, nor any third persons hired by Foundation EXIT for the creation, launch and maintenance of the Website is responsible for any damages, physical or otherwise, direct, indirect or incidental, as well as any other damages arising from using the Website and its contents, whether contractual or extra-contractular or in tort, even after warnings of potential damages. Have in mind that some circumstances, as well as the jurisdictions of certain state organs do not allow for disclaimers for certain damages, which means that certain listed disclaimers may not apply to you.
Any other announcements or materials transferred to the Website, such as questions, comments, suggestions and the like will not be treated as confidential information, nor be protected.
Foundation EXIT retains the right to limit your access to the Website or any of its parts without prior warning.
Terms and Conditions Updates
Foundation EXIT retains the right to change the Terms and conditions without prior warning. Any change in the Terms and Conditions will be announced at the top of this page. You will be automatically bound by the new Terms and Conditions and therefore should visit this page in order to learn the current Terms and Conditions. These Terms and Conditions cannot be changed by you, unless Foundation EXIT consents to that.
Foundation EXIT, Kisačka no. 5, Novi Sad, email: [email protected]
All payments shall be made in the local currency of the Republic of Serbia – dinar (RSD). The middle exchange rate of the National Bank of Serbia is used for informative presentation of prices in other currencies. The amount for which your payment card will be charged will be expressed in your local currency through conversion into the same currency, at the exchange rate used by your card company, which will not be disclosed to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our site.
Complaints Policy and Contact Details for Complaints
If for any reason you are not satisfied with the service, in terms of any incorrectly calculated prices, tips and/or other shortcomings, you can file a complaint in accordance with Article 56 of the Law on Consumer Protection. You can file a complaint electronically – via email address [email protected] or in writing, to the address of the Festival organizer – Foundation EXIT, Kisacka 5, Novi Sad, with the submission of evidence at your disposal regarding the inadequacies of the service provided. In such a case, you will receive an acknowledgment of receipt of the complaint, either in writing or by email, depending on how the complaint has been submitted. Each complaint will be answered within 8 days from the date of submission.
In case of return of the goods and return of the funds to the buyer who previously paid for either of them using one of the payment cards, in part or in full, and regardless of the reason for return, Foundation EXIT is obliged to make the refunds exclusively through VISA, EC / MC and Maestro payment methods, which means that the bank will, at the request of the merchant, make the refund to the cardholder’s account.